He directed me to the /support page which i scoured but did not find anything that could help me with this The Costco customer service rep said that they did not have a product key that they could give me. Problem fixed, if you have a similar issue just try to talk to Office Tech Support and they will fix it. Microsoft account but that wouldn't work. It seems like the activation was supposed to be auto activated when I registered the SN on my They couldn't find a way to fix the automatic activation. I'm assuming it's related to the serial number somehow? But if registering the SN to my account didn't auto-activate I'm not sure what to do.ĮDIT : Office Tech Support ended up having to provide me with new 15 month activation codes.
Office 365 support concierge how to#
Closest mention is that I should be getting a one month subscription on every device.Īny help figuring out how to activate my 15-month subscription from Costco would be very much appreciated. I went to the surface support page and there is nothing specifically regarding this costco subscription on a laptop bundle. I have registered the SN on my Microsoft account When I open an app on my computer, I only have the option to start a 1 month free trial or buy a subscription. I created a Microsoft account but I am unable to find where to activate the 365 subscription. I was not emailed anything from costco like other software purchases and after talking to costco customer service they do not send an email with a code when the 365 subscription is bundled I cannot figure out how to activate the Office 365 Family subscription.
I just bought a new Surface Laptop 3 at Costco that comes with a 15 month subscription for Microsoft 365 Family.
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